Anticipating and effectively managing a crisis
Cette formation est gratuite.
Cette formation est gratuite.
Cette formation est gratuite.
Formation créée le 31/01/2025.
Version du programme : 1
Programme de la formation
Because we live in a volatile and uncertain world, managers need to be prepared for the inconceivable so that they know how to react, whatever the nature of the crises that may impact their business.
Objectifs de la formation
- Mastering the levers of anticipation and crisis management
- Get to know yourself to identify your biases and resources in a crisis situation
Profil des bénéficiaires
Pour qui
- Managers, supervisors
- Project leaders
Prérequis
- Be fluent in english
- Be in a functional or hierarchical manager role
- For distance learning : Have computer equipment in good working order (network, sound, webcam, etc.) Be able to isolate yourself (meeting room, office on another floor/building, teleworking) so as not to be disturbed
Contenu de la formation
-
Definition of a crisis
-
Principles of crisis management
-
The emotional consequences of a crisis
- The pitfalls of crisis situations
- Knowing your ability to identify weak signals and your resources
-
Anticipating and reacting to a crisis
- Diagnosing a crisis
- Setting up contingency plans
- Communicating to teams
- Learning from experience
- The Business Continuity Plan
Équipe pédagogique
A team of 3 people in charge of the administration and coordination of training courses, educational engineering, facilitation and development in association with international partners
Suivi de l'exécution et évaluation des résultats
- Learner assessment of changes in managerial skills and behaviors
- A final round table on the learning of the session allows us to understand the achievement of the pedagogical objectives and the evolution of the trainees' skills.
- A "cold" evaluation questionnaire is sent between 40 and 90 days after the last training session. The responses are compiled to measure the rate of appropriation and transformation of learners' practices.
Ressources techniques et pédagogiques
- Individual, sub-group and plenary discussions
- Case scenarios in sub-groups
- Feedback based on targeted observation frameworks
- Methodological input
Qualité et satisfaction
An “hot” satisfaction questionnaire is to be completed by participants at the end of the training session; responses will be compiled to measure the learners' level of satisfaction. "Quality" incidents reported by trainers or trainees are monitored monthly and specific action plans are followed.
Capacité d'accueil
Entre 4 et 8 apprenants
Délai d'accès
12 semaines
Accessibilité
People with disabilities or who need an accommodation to participate in a training course are invited to contact our referent: Sabrina Dauthieux (sabrina.dauthieux@aletia.fr)